Summary

  • Results-driven and collaborative Sr IT Operations Program Manager with 20+ years of experience in managing assets, mitigating risks, and overseeing projects.
  • Creative and focused with dedication and fortitude to deliver exceptional and efficient work.
  • Excellent attention to detail, organized nature, and commitment to continuous process improvement.
  • Expertise in cost optimization and team building.

Years of Experience

20+ years

Residence

Scilla, Italy

Graduation Year

1996

Age

Not specified

Title

Sr IT Operations Manager

Marital Status

Married

Birth Date

12/04/1977

Graduated From

Istituto Tecnico Commerciale Per Ragionieri Prog. Villa San Giovanni

Nationality

Not specified

Work Experience

ADORA CRUISES LTD

Sr IT Operation Manager, NewBuild Superintendent

May 2023 - Now

I am working in China, in Shanghai as Sr IT Operation Manager. After the agreement to divide Adora from Carnival, I continue to work in China. In this period I directly take care of the resuming in operation of Costa Mediterranea after named Adora Mediterranea and the building of Adora Magic City. I managed two different types of experiences, very different, from one side to try to go in operation with an old ship and on the other side to complete a really important project for the entire Chinese environment. I achieved both targets without problem. My role in the company is directly connected with the director and the SVP Marine and Technologies. I manage a team of 6 managers that take care of Network, System, Communication, Procurement, Applications and OT Technologies. I personally take care of R&D and cost’s optimization.

CARNIVAL MARITIME

IT Supervisor NEWBUILD

November 2017 - April 2023

During this period, I was engaged from Carnival Maritime for the construction of Costa Firenze. I worked alone till 3 months before delivery. The IT Officer newbuild had the same responsibilities as IT Officer onboard but, in this case, he is responsible on yard of the following operations even if they are owner supply or Yard supply.

Costa Crociere

IT Project Manager – Restart Operations after COVID

June 2021 - June 2022

During this period, I was engaged from Costa for the restart and re-platform Ops of these 2 ships.

CARNIVAL MARITIME

IT OFFICER NEWBUILD in MARGHERA Shipyard

November 2019 - June 2021

During this period, I was engaged from Carnival Maritime for the construction of Costa Firenze. I worked alone till 3 months before delivery. The IT Officer newbuild had the same responsibilities as IT Officer onboard but, in this case, he is responsible on yard of the following operations even if they are owner supply or Yard supply.

Costa Crociere S.p.A

IT Officer Travelling

November 2019 - December 2019

During this period, I was engaged from Carnival Maritime for the transformation of Aida Mira. I was involved in the conversion of the analog phone system to the Cisco CUCM VoIP system and for the installation of a new GMDSS system.

CARNIVAL MARITIME S.A.

IT OFFICER NEW BUILDS in Monfalcone Shipyard

November 2017 - March 2019

During this period, I was engaged from Carnival Maritime for the construction of Costa Venezia. I worked alone till 3 months before delivery. The IT Officer newbuild had the same responsibilities as IT Officer onboard but, in this case, he is responsible on yard of the following operations even if they are owner supply or yard supply.

Costa Crociere S.p.A

IT Officer

July 2009 - November 2017

Duties include (but are not limited to) shipboard IT equipment, infrastructure, applications and associated processes/procedures.

MSC Crociere

ITV Coordinator / Assistant IT Manager

April 2009 - July 2009

Engaged as IT Manager Assistant, I was acting as ITV coordinator. I left after 3 months for family reasons.

AVI Tecnologies SRL

Head Technician IT

September 2006 - December 2008

Head IT Technician. My role was to coordinate IT activities in this company.

Comune Di Scilla

IT Specialist

September 2001 - December 2006

Created help desk tickets, troubleshot and resolved desktop issues.

Simposium Service SRL

CEO

September 1998 - August 2002

I was founder with 3 friends in 1998, principal activity was the realization of restaurant, pub.

Igem SRL

Web Master

January 1999 - January 2000

Worked with CEO and art directors to create a dynamic website.

Projects

Costa Firenze

IT Supervisor NEWBUILD

November 2019 - April 2023

Engaged for the construction of Costa Firenze. Responsible for IDF and MDF supervision, SDCN, GMDSS, IT infrastructure setup, installations in guest areas, and various network and communication systems.

Costa Firenze and Costa Venezia

IT OFFICER – Restart Operation after COVID

June 2021 - June 2022

Engaged for the restart and re-platform operations of these two ships.

Aida Mira

IT Officer Travelling

November 2019 - December 2019

Involved in the transformation of Aida Mira, including the conversion of the analog phone system to Cisco CUCM VoIP system and installation of a new GMDSS system.

Costa Venezia

IT OFFICER NEWBUILDS

November 2017 - March 2019

Engaged for the construction of Costa Venezia. Responsible for IDF and MDF supervision, SDCN, GMDSS, IT infrastructure setup, installations in guest areas, and various network and communication systems.

Shipboard IT Equipment Management

IT Officer

July 2009 - November 2017

Supervised all shipboard IT equipment, managed help desk tickets, and collaborated with corporate IT for system installations and maintenance.

CCTV over IP Network

Head Technician IT

September 2006 - December 2008

Coordinated IT activities including software development, network design, and industrial maintenance.

Restaurant and Pub Realization

CEO

September 1998 - August 2002

Founded a company focused on the realization of restaurants and pubs, managing sales, operations, and customer feedback.

Skills

  • IT Operations Management

    IT Operations Management

    Project Management

    Cost Optimization

    Team Building

    Risk Mitigation

  • Technical Skills

    Network Management

    System Administration

    Communication Technologies

    Procurement

    Applications Management

    OT Technologies

    R&D

    CCTV Systems Management

    Helpdesk and Ticketing Systems

    VMware

    Nutanix

    Sangfor

    Red Hat

    Active Directory

    Exchange

    SCCM

  • Maritime IT Knowledge

    GMDSS (Global Maritime Distress Safety System)

    VSAT Communications

    LEO and 5G LTE

    Ship Digital Communication Network (SDCN)

    VoIP Systems

    ADA Alerting Systems

    IPTV Systems

    Centralized Lock Systems

    Bridge Equipment Installation

  • Software and Hardware Skills

    Cisco CUCM

    UPS SDCN Network

    Digital Signage Systems

    CCTV over IP

    Network Design and Implementation

    Industrial Maintenance

  • Communication and Leadership

    Clear Communication

    Sincere Interactions

    Team Leadership

    Friendly Relationship Management

  • Languages

    Fluent English

    Good Knowledge of Spanish

    Good Knowledge of French

Education

E-Campus

Information Technology Project Management - Bachelor of Science

2017 - 2018

Suspended

Istituto Tecnico Commerciale Per Ragionieri Prog. Villa San Giovanni

High School Diploma

1991 - 1996

Languages

Language

English

Fluent

Language

Spanish

Good knowledge

Language

French

Elementary

Language

Portuguese

Elementary