rorzoz48@gmail.com

• Review and moderate all user-generated content and user profiles.
• Respond to inquiries via social media, WhatsApp, phone calls.
• Follow up with the operations team on the delivery process
• coordinate with the operations on delivery and returns
• follow up on the deliver performance success rate
• Moderate communities are located in social networking sites including Facebook, Twitter, and other similar social media platforms.
• Maintain the Moderation Guidelines and ensure they are up to date.
• Regularly reports for insights gained from community and customer requests.
• Weekly reports for complaints/requests.
• Build Facebook ‘likes’ by approaching potential clients and candidates through other social media channels and email marketing campaigns.
• Maintain a monthly social media calendar
• Social Media: Manage various social media accounts, Plan and monitor the ongoing paid marketing campaigns on social media (Twitter, Facebook, etc.)
• Set up a deal with local and international corporates.
• Set up meetings with potential clients and listen to their wishes and concerns
• responsible for Marketing Campaigns.

• meeting parents introducing them to the school facilities, services
• educational curriculum
• collecting the payments and assisting in accounting jobs
• Review and moderate all user-generated content and user profiles.
• Respond to inquiries via social media, WhatsApp, phone calls.
• Moderate communities are located in social networking sites including Facebook, Twitter, and other similar social media platforms.
• Maintain the Moderation Guidelines and ensure they are up to date.
• Regularly reports for insights gained from community and customer requests.
• Weekly reports for complaints/requests.

English Teacher at Dr Nirmen Ismail International school For KG stage, responsible for delivering the English and math curriculum for the students also responsible for the whole class activities including parties, open days, national days, P. E, Parents meeting, students follow up and hygiene, making sure that the rules are followed. Extra task was arranging in class events and outdoor events for the students

• Manage and resolve customer complaints.
• Calling Customers to Arrange and schedule their orders delivery dates and time
• Provide customers with product and service information.
• Identify and escalate priority issues.
• Route calls to an appropriate resource.
• Follow up customer calls where necessary.
• Document all call information according to standard operating procedures.
• Complete call logs.

Handling guests inquiries instruct them through the hotel facilities check the rooms and follow up on the guest utilization

• Manage and resolve customer complaints.
• Provide customers with product and service information.
• Identify and escalate priority issues.
• Route calls to an appropriate resource.
• Follow up customer calls where necessary.
• Document all call information according to standard operating procedures.
• Complete call logs.