Chifundo Sailesi

• Integrate security , physical control solutions for all confidential data and systems.

• Monitor performance and manage parameters to provide fast responses to front-end users .

• Maintain and troubleshoot all network and computer related issues.

• Troubleshoot and repair of hardware , operating systems and networks.

• Monitor and maintain computer systems and networks

• Identify security gaps and provide relevant solutions in consultation with the operations manager

• Enhance office IT system through appropriate upgrades and advise Operations Unit on changes

or improvements required .

• Help install and support of all ICT hardware and software.

• Configure the home broadband devices sold for customers and conduct initial usage training to customer.

• Providing end users after sale support to customers on home broadband devices.

• Syncing daily reports of Data issues on Promoter application.

• On boarding MiFi and in door Unit (IDU) Customers.

• Conducting Airtel Service Campaigns

• Install and Configure IT hardware and Software

• Order from and Maintain relations with Suppliers

• Maintain and Configure Existing system

• Test and evaluate new technology

• Assist in Development and implementation of processes to maintain a stable network environment.

• Provide onsite, remote and email technical support to the foundation team

A computer information systems degree that applies practical knowledge and methods to a broad base of computer information technologies to meet the digital information needs of organizations. Applications include systems analysis and management and programming

General modules

Final year Projects, Human computer Interactions, Database systems, Information Content Management and Requirements gathering.

The Computer Information Systems diploma, a program which includes a broad selection of computing,mathematics, business, and communications courses in preparation to function successfully in a variety of roles in a business organization, high-technology company, or government department.

GENERAL MODULES

Software Engineering, Enterprise Architecture, IT Project Management, and Scalable Web and Ecommerce.

GENERAL MODULES

Database Systems, Software Development, Information Systems Analysis and design 2, Web Applications Development and Ecommerce Strategies.

GENERAL MODULES

Information Systems, Computer Programming, Information Systems Analysis and Design, information Presentation and Web technologies.

GENERAL MODULES

English, Mathematics, Physical Science, Biology, Geography, Agriculture and Social and Development studies