Samer Ahmed Hawas

• Meeting and greeting customers and making them feel welcome.

• Devising and implementing the organization’s sales strategies.

• Finding new channels for selling and distribution of products.

• Building rapport with a customer and subsequently closing the deal.

• Building relationships with new customers and distributors.

• Demonstrating products to customers.

• Maintaining good business relationships with existing clients.

• Holding meetings to discuss progress of existing projects.

• Deal with customer feedback.

• Using negotiation and communication skills to sell new products.

• Ensuring sales targets are met before the specified deadlines.

• Supervising junior sales representatives.

• Participating in meetings with the organization’s board of directors.

• Developed and implemented effective sales strategies.

• Prepared detailed client proposals and sales reports.

• Set sales goals and developed.

• Managed customer requests and dealt with customer service issues.

• Provided product demonstrations for customers.

• Implemented strategies to improve sales.

• Established quarterly sales goals and evaluated new products.

• Developed strategies to increase sales of Telecom products.

• Prepared quarterly marketing reports and forecasts.

• Gathered stats on products updates and presented results at staff meetings.

• Created and directed sales team training and development programmers.

• Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.

• Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.

• Monitored and analyses market trends and competitive offerings to identify opportunities for segment expansion.

• Planned and developed strategies to increase sales and territory and market positioning for our Products.

• Managed employee performance reviews to build communication and deliver sales insights.

• Tracked weekly sales to develop senior leadership reports for action planning.

• Aided senior leadership during executive decision-making process, generating data reports and analysis to improve operational efficiencies.

• Collected customer and market feedback and reported information to company leadership.

• Developed successful partnerships with customers through outstanding levels of service for continued customer loyalty.

• Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.

• Received and processed product returns.

• Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Fostered relationships with customers to expand customer base and enhance loyalty and retention.

• Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.

• Worked with diligence to regularly meet or exceed special targets.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Listened to customer needs and desires to identify and recommend optimal products.

• Greeting customers and helping them with their enquiries or concerns.

• Working a fast-paced and high-volume retail environment.

• Providing excellent customer service to all customers, at all times.