Sara Ahmed Yousef

• Posting on Social Media Platforms (mainly Instagram).
• Work collaboratively with the copywriting and graphic design teams to ensure the content matches the brand identity and is delivered on time.
• Setting deadlines and following up with the copywriting and graphic design teams.
• Creating a content calendar for Instagram.
• Brainstorming content with the creative team.

• Answering customer questions about the company, products, or services
• Responding to customer's messages and comments on time and matching the brand voice.
• Resolving customer complaints
• Directing customers while using the website
• Making changes to customers' accounts
• Keeping records of customer interactions

• Selling online medical courses
• Taking orders and processing payments
• Addressing billing concerns
• Answering customer questions about the company, products, or services

Major in German Language & Translation.

Minor in Spanish Language.

(Computer Essentials, Microsoft Office)