Satoko Kino

• Tea Sourcing: Identify and establish relationships with tea producers and suppliers globally to source a diverse range of teas.
• Quality Assurance: Ensure the quality and authenticity of tea products through rigorous tasting and quality control measures.
• Import Logistics: Oversee the importation process, including customs clearance, shipping, and inventory management.
• Market Research: Stay updated on industry trends, competitor analysis, and market demands to inform tea selection and pricing strategies.
• Sales and Distribution: Develop and maintain relationships with wholesale and retail customers, including tea shops, cafes, and online retailers.
• Marketing Support: Collaborate with marketing teams to create promotional campaigns, product descriptions, and marketing materials to drive sales.
• Customer Education: Educate customers on the nuances of different tea varieties, brewing techniques, and the cultural aspects of tea.

• Test Case Design: Collaborate with the QA team to create detailed test cases and test plans based on project requirements and specifications.
• Test Execution: Execute test cases manually to identify defects, ensure software functionality, and verify that it meets quality standards.
• Defect Reporting: Accurately document and report defects or issues found during testing, providing clear and actionable information to developers.
• Regression Testing: Perform regression testing to verify bug fixes and ensure that new code changes do not introduce new defects.
• Exploratory Testing: Use my creativity and domain knowledge to perform exploratory testing and identify potential issues that may not be covered by predefined test cases.
• Documentation: Maintain comprehensive test documentation, including test cases, test data, and test results, to track testing progress and facilitate future testing efforts.
• Collaboration: Work closely with developers, product managers, and other stakeholders to ensure clear communication and alignment on testing goals and priorities.
• Quality Assurance: Contribute to the continuous improvement of the software testing process by providing feedback, suggesting process enhancements, and participating in knowledge sharing.

• Responsible for importing and selling products
• Product Description
• Customer support

• Advising clients on customs clearance including Japan-EU EPA

• Coordinating with teams and ensured efficient movement import and export freight

• Providing analytical support to identify cost improvement and strategic improvement opportunities and proposal

• Working with production plants on shipping and loading arrangements to maximize utilization of containers and minimize costs

• Providing general customer service, including receiving / responding to customer calls and emails in English and Japanese

• Preparing quotations and issuing invoices

• Receiving invoices and processing them for payment

• Administering everyday activities and handling international freight

• Performing general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work

• Providing Technical support to doctors and researchers for reagents in English and Japanese

• Preparing quotations and issuing invoices

• Administering a credit card payment system

• Developing distributors in Europe, Asia and Australia

• Negotiating contracts (including prices and payment terms)

• Organizing and participating in scientific and cosmetic exhibitions in Japan, USA and Germany

• Creating brochures, leaflets and other sales promotion materials

• Preparation of documents for export trade

Production & ISO management

• Manufacturing chemical reagents (Test kits of antioxidant capacity) hands on or as a supervisor

• Researching and developing a new product lines

• Writing and producing in-house manufacturing manuals

• Preparing GHS Material Safety Data Sheets (MSDS) on chemicals used in the products

• Reporting of Quality control

• Calculating and recording production costs

• Preparation of documents ISO 17025 certification

• Responsible for internal ISO 17025 compliance inspections and reports