Summary

As a Fresh graduate, trying to get any chance to achieve my career and personal target, Seeking a challenging position to contribute my knowledge and skills, towards the growth of the Organization.

Graduated from Faculty of sciences

Department : Chemistry and Entomology

Degree : Good

Marital status

Single

Military status

Finished

Graduation Year

2021

Nationality

Egyptian

Education

Bachelor's degree from Faculty of sciences Cairo university

Chemistry and Entomology - Good

2015 - 2021

Work Experience

Market Drive

Sales Representative

May 2020 - December 2020

Implemented marketing and sales campaigns to effectively brand NEVIA MEN, OXI, KOKI and BESCO MASR.

Developed and delivered engaging sales presentations to convey product benefits

Tawasol Tele-communication

Call Center Agent

March 2021 - June 2021

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Entered customer interaction details in OMS to track requests, document problems and record solutions offered.

Golden Oil

Quality Assurance specialist

January 2023 - March 2023

Conducting regular investigations to guarantee that workers’ follow safety procedures as required

Conducting quality audits as required to ensure compliance with GMP, Quality standards, and sterility regulations throughout the field.

Ensure all documented information procedures are updated and in a manner of use

Digital Bridges

Telehealth coordinator

March 2023 - Now

Coordination of appointments between the doctor and the patient

Follow-up the status of statements and post-statements

Receiving requests for booking statements, verifying customer data, and entering them into the system

Responding to customer inquiries and complaints on WhatsApp and the phone

Internships

Trainee at micro analytical center in faculty of science Cairo university

Course on : Water analyses - Elemental analyses - HPLC - Microbilogical analyses

Trainee at ansary labs

Chemist and Medical analysis specialist

Trainee at Agricultural Research Center

Extracurricular activities

Conference organizer

▪ Organizer of Forum of Scientists of the Department of Entomology at Faculty of Science, Cairo University Apr 2019.

▪ Member of the new reception committee of the Department of Entomology at Faculty of Science, Cairo University Sept 2018/2019

Languages

Language

Arabic

Mother Tongue

Language

English

Very Good

Skills

  • Personal Skills

    Highly organized

    attentive to details

    Fast learner

    Multi-tasker

    Prefer Team work

    Work under pressure

    Have Communication skills

    Social skills

    Willingness to learn

    Telecommunications

    Negotiation skills

  • Computer Skills

    MS Office applications (Word, Power point, good)

    Good user for windows and internet