Sheren Shammaa

Review and following up on all daily procedures within the office led to a reduction in administrative costs by 70%. Establishing an updated database of customers and suppliers led to ease of communication and speed of performance. Developing a daily work plan and monitoring obstacles led to increased efficiency and increased performance by 95%. Establishing a detailed system to manage and monitor inventory automatically through the codes system, which led to reducing stock outs by 80%. Tracking expenditures and disbursements led to a reduction in excess spending by 50%. Save and archive office files, documents, contracts, bills, and invoices on Dropbox and the clouds to return to them when needed. Answer, manage and forward incoming calls and emails to save employee’s time. Matching bank statements and reconciling their balances led to avoiding differences in balances and treating them to control expenses and revenues. Entering and organizing employee data on government websites such as Qiwa, Muqeem, and Mudad, and assisting in issuing visas, residency, work permits, and health insurance in accordance with the state’s regulations and laws. Paying bills, government license fees, rents, and cleaning and maintenance expenses on time and sharing their bills with the financial department.

Supervising the daily operations of the office in terms of ensuring the performance of office equipment and supplies, performing maintenance, and availability office supplies, cleaning, and hospitality supplies. Created reports and documents as requested by the CEO. Created and distributed weekly operational updates to keep employees informed of changes and progress. Answered and managed incoming calls, emails, providing accurate and timely information to callers and employees. Developed and implemented a streamlined office filing system, resulting in a 90% reduction in document retrieval time. Coordinated meetings, events, and conferences, resulting in a 100% increase in attendance. Developed and implemented office policies and procedures that improved staff productivity by 80%. Developed a budget that accurately tracked and forecasted expenditures, resulting in a 50% decrease in costs.

Create reports and submit documents at the request of the Executive Director. Monitor and order office supplies, ensuring that the office is always stocked with necessary items. Saving all office documents improved data accuracy and ease of returning to them. Preparing a contact list of customers and suppliers to facilitate communication with them and reaching them when needed. Coordinating and scheduling meetings and appointments led to improved workflow and increased productivity. Writing and distributing meeting agendas and minutes to ensure discussion of relevant topics. Arranging travel, accommodation, and transportation for employees and administrators saved costs by 85%. Following up on orders and invoices led to reducing errors and spending by 50%.

Establishing an effective filing system to track and store documents, which led to easy organization and retrieval of documents. Organizing office meetings, to develop the spirit of teamwork among the team and ensure the achievement of common goals. Tracking expenses and spending led to reducing costs by 85%. Develop an updated database of contacts and vendors to ensure easy and timely communication. Answer and manage incoming calls and emails and provide accurate information to callers and employees. Participate in preparing payroll and verifying employees’ work schedules and their annual and sick leave to provide an alternative and not interrupt the workflow. Prepare documents and presentations that have been edited and formatted to ensure accuracy, clarity, and consistency.

Supervising the daily operations of the office in terms of ensuring the performance of office equipment and supplies, performing maintenance, and purchasing cleaning and hospitality supplies. Assisted in the development and implementation of new office policies and procedures, increasing efficiency and accuracy by 100%. Organized and maintained electronic and paper filing systems for the office, ensuring all records were up-to-date and secure including filing maintaining information of projects and office records. Created reports and documents as requested by the director. Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time. Worked with project managers to develop and implement strategies for cost savings and resource optimization. Developed a budget that accurately tracked and forecasted expenditures, resulting in a 100% decrease in costs.

Preparing weekly, monthly, and annual financial reports for management. Organizing and monitoring accounts payable and receivable led to improved cash flow and reduced delinquent payments. Processing invoices and payments increased accounts receivable collections by 80%. Controlling expenses led to reducing operating costs by 50%. Auditing and reconciling bank statements and internal accounts and correcting discrepancies. Organizing a payroll that processes employees’ salaries and benefits, reducing manual errors by 95%. Preparing and submitting tax returns on time and submitting them to the Zakat and Income Authority led to a reduction in tax liability by 50%. Preparing financial statements (income statement - ledger - trial balance) to assist audit accountants in approving the statement of financial position.

Maintained effective client relationships, ensuring client satisfaction and loyalty. Developed a customized plan for each client based on their individual needs, resulting in improved client satisfaction. Developed and implemented a customer loyalty program that increased customer retention by 90%. Authored comprehensive reports that detailed customer needs and provided actionable insights to senior management. Developed and implemented an effective sales strategy that increased sales by 70% in the assigned region. Developed and maintained relationships with key customers to ensure repeat buying. Prepared and delivered sales presentations for potential clients. Developed and maintained product knowledge to advise and educate customers. Achieved an increase in monthly and annual sales higher than Target by 35%.

Conducted training needs assessments to identify employee skill gaps, resulting in targeted training sessions that improved performance. Created an interactive and informative presentation that increased employee engagement by 90%. Created a customer loyalty program that increased customer retention by 70%. Created an incentive program that resulted in a 100% increase in sales. Developed a comprehensive sales training program that improved team efficiency by 50%. Conducted weekly sales meetings to provide guidance and review progress, resulting in a 70% improvement in team morale. Implemented a sales tracking system to monitor sales performance across all regions. Established and maintained relationships with key customers, resulting in a 70% increase in customer loyalty. Achieved an increase in monthly and annual sales higher than Target by 55%.

Created and maintained employee records and personnel files in compliance with applicable laws and regulations. Drafted and negotiated employment contracts that ensured compliance with state and federal regulations. Developed and implemented a system for tracking employee performance that enabled managers to identify and reward top performers. Contribute to setting budgeting, forecasting, and cash flow management. Utilized accounting software to streamline financial processes and reduce manual data entry. Compiled, analyzed, and reported financial data to management, providing insights into organizational performance. Administered payroll and benefits, ensuring accuracy and compliance. Working on salary marches, registering contracts, and completing them on government websites. Reducing import expenses by agreeing with local suppliers to provide supplies helped save 50% of the value of expenses. Preparing and submitting tax returns on time and submitting them to the Zakat and Tax Authority.

Generated monthly financial statements and reports for management, providing insights into the company’s financial performance, budget, and forecasting. Reconciled the balance sheet accounts with the general ledger, which reduced errors in the financial statements by 100%. Preparing and submitting tax returns on time and submitting them to the Zakat and Tax Authority. Processed invoices and payments, resulting in an 85% increase in accounts receivable collections. Managed accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments. Developed and maintained an accounting system that improved accuracy and transparency of financial transactions. Preparing a programmed payroll via Microsoft Excel that processes salaries, increases, deductions, and vacations. Reduced manual errors by 95%. Preparation of financial statements, budgets to Audit accountants’ office.