Highly motivated Customer Service Representative and Front Desk Receptionist with strong experience working in premium, high-end residential and commercial towers. Skilled in handling VIP guests, managing front-office operations.
Residence
Egypt
Years of Experience
7 years
Graduation Year
2019
Age
27 years
Marital status
Single
Military status
Served
Birthdate
1/10/1998
Graduated From
English department of arts
March 2020 - November 2020
Delivered high-quality customer support for one of Kuwait’s largest and most reputable companies, ensuring all inquiries, requests, and issues were handled efficiently and professionally.
September 2022 - May 2023
Served as the first point of contact in one of Kuwait’s most prestigious business towers, welcoming VIP clients, executives, and international visitors with exceptional professionalism.
October 2023 - August 2024
Provided world-class customer support for international clients as part of one of the largest global outsourcing companies, ensuring a consistently high service standard.
December 2024 - Now
Managed independent buying and selling operations of consumer electronics between Kuwait and Egypt, including sourcing, pricing, quality checking, and final delivery.
Customer Service Excellence
Communication Skills (English B2+)
Problem Solving
Multitasking & Time Management
Negotiation
Market Awareness
Microsoft Office (Word, Excel, PowerPoint)
CRM Systems
Call Handling & Ticketing Systems
Basic Troubleshooting
Typing Speed & Professional Emailing
Empathy
High Emotional Awareness
Strong Adaptability
Resilience
Attention to Detail
2004 - 2016
At alnajah private school for boys in Kuwait from first grade to 12 grade
2016 - 2020