Ahmed Samir Youssef Mohamed

Boosted branch sales by developing and deepening customer loyalty through incentive programs.

Assessed expansion plans and presented costs to forecast trends and recommend changes.

Developed prospects for new loans though weekly cold calling.

Produced reports outlining financial data to assist management with making strategic plans and operational decisions.

Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.

Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

Uncovered and resolved strategic and tactical issues impacting sales management and business operations.

Gathered and reviewed customer feedback to improve operations.

Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Identified and capitalized on community business opportunities with effective networking.

Increased monthly staff retention rate after implementing new training programs.

Engaged employees in business processes with positive motivational techniques.

Reviewed and edited loan agreements to promote efficiency and accuracy.

Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.

Maintained friendly and professional customer interactions.

Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Protected company assets with strategic risk management approaches.

Met deadlines by proactively managing individual and team tasks and streamlining processes.

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• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Cold-called leads and closed large number of new sales over several months.
• Determined problem areas and resolved issues related to profitability and business objective achievement.
• Organized sales paperwork, presented proposals and finalized contracts.
• Exceeded goals for new accounts in single sales cycle.
• Created and executed reorganization plan, training and development programs and implemented process improvements.
• Executed direct sales from manufacturers to customers to improve profitability within retail environment.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

• Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
• Generated dramatic improvements across entire sales cycle.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Developed and delivered polished sales presentations in order to highlight product and service quality.
• Recommended loan approvals and denials based on customer loan application reviews.
• Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.
• Assessed employee performance and developed improvement plans.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

• Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
• Resolved concerns with products or services to help with retention and drive sales.
• Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
• Educated customers on company systems, form completion and access to services.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
• Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Compiled data and reviewed information for accuracy prior to input.
• Scanned documents and saved in database to keep records of essential organizational information.
• Completed data entry tasks with accuracy and efficiency.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Located and corrected data entry errors and reported to management.
• Sorted documents and maintained organized filing process.
• Drafted reports for upper management as directed.

i have Bachelor of Laws from Zagazig University with a good grade .