Detail-oriented and motivated accounts assistant with a solid understanding of basic accounting principles. Proficient in handling accounts payable/receivable, reconciling invoices, and providing general administrative support. Eager to learn and grow within the finance and accounting industry. Seeking an opportunity to apply my skills and gain valuable experience in a dynamic professional environment.
Summary
Work Experience
DKI Fire Services
Accounts Assistant
February 2023 - Now
Maintain maintenance schedules and prepare quotations for clients. Process and verify all invoices related to accounts payables. Import bank statements into the accounts system to keep records up to date. Provide general office support.
Careium
Call Centre Advisor
May 2022 - January 2023
Handled customer issues and damages on the Out of Hour Service for Council associations across the UK and Wales. Developed problem-solving skills and resolved issues effectively and quickly while maintaining good customer service. Built resilience in demanding situations.
B&Q
Cashier, Decor Advisor
October 2021 - June 2022
Maintained a clean and organized work area. Developed rapport and interpersonal skills through customer interaction. Assessed customer needs through clear communication and responded appropriately to queries.
Skills
Skills
Accounts payable
Account reconciliation
Microsoft Excel
Complaint handling
Call recording
Calm under pressure
Complaint handling and resolution
Active listening
Interpersonal skills
Education
The Malling School,East Malling, Kent
Sixth Form - International Baccalaureate Careers Diploma
2021 - 2023
- English - 5
- Biology - 4
- Level 3 Pearson BTEC Sport and Exercise Science - Distinction, Distinction
The Malling School
GCSE's
2016 - 2021
- English Language - 8
- English Literature - 8
- Sociology - 8
- History - 7
- Science - 6, 6
- Math- 5 (Higher)
- Music - Merit
- Business - Merit