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Summary

As a Dedicated and customer-focused Technical Support Engineer with background Software development using (.NET/C# & Flutter) with 3 years of experience and vast in providing exceptional technical assistance and problem resolution. Adept at diagnosing ,troubleshooting software issues and implementing effective solutions, I am committed to delivering prompt and effective solutions to enhance end-user productivity. Skilled in communicating complex technical concepts in a clear and understandable manner. Proven ability to work collaboratively with cross-functional teams and possess a comprehensive understanding of diverse technologies. Seeking to leverage my expertise in technical support to contribute to a dynamic and innovative team.

Years of Experience

3

Graduation Year

October 2021

Graduated From

University of Ilorin

Nationality

Nigeria

Title

Mr

Residence

Lagos,Nigeria

Education

University of Ilorin

Computer Engineering - B ENGR (3.7/5.0)(Second Class Upper Division)

2015 - 2021

Work Experience

Fidelity Bank

Ebanking Technology( Online and Payment platform Engineer)

January 2023 - Now

● Ensuring 24/7 optimal performance and uptime of the applications monitored

● First Level & Second level Support (FLS&SLS) on Payment platform and all our Collections portal (

Xpresspay, Revpay, Custom,WAEC and others) issues.

● Responsible for maintaining a 99% uptime on all Online and mobile banking &Payment Platform applications through troubleshooting,

resolving and escalating issues if needed for smooth functioning of the applications.

● Providing front-end support to customers and colleagues in other departments

● Ensuring effective front-end and back-end functionality of applications

● Establishing the root causes of all application errors that occurs on application within my teams purview, and escalating serious concerns

● Deployment of fixes or new products and features for applications monitored

● Follow best practices for change management/control of proposed solutions

● Delivering regular and customized training to teams within the business

● Managing code migration across environments to ensure continued and synchronized

functionality

● Keeping a record of configuration changes and scheduling application updates

● Maintaining and updating technical documents and procedures

● Consulting with the software development team, internal users, and clients to improve

application performance

● Provision of technical resource for projects related to applications monitored

● Processing of vendor payments

● Incident reporting, monitoring, tracking and resolution

● Prioritize and conclusively resolve all emails, enquiries and complaints received in a timely

manner

● Redirect all wrongly routed requests, tickets and emails to the appropriate teams

Huawei Technology

Software Architect/Engineer

October 2022 - January 2023

  • Worked under Automation and tools (AUTIN) Project ,developing and implementing satisfactory solutions to customer to customer satisfaction using the Knowledge of javaScript , and Sql queries.
  • Maintaining and fixing issues and bugs regarding various projects and task that were allocated to my Team (ICTSM) .
  • Optimizing and updating already Implemented solutions ,depending on customer requirement.
  • Preparing solution design and test report for various implementation carried out on customers network

Huawei Technology

Software Architect (NYSC)

September 2021 - September 2022

Haxell

Flutter Developer/Operation Lead

May 2020 - August 2022

  • Using GetX state-management framework.
  • Using RiverPod state-management framework.
  • Developing App based on Clean Management Architecture
  • Developing App based on MVVM and MVC Design pattern
  • Development and Migrating Android app into IOS version
  • Authentication
  • Using rest API & postman requests.
  • Facebook login & google sign up
  • responsible for architecting the project.
  • write some unit tests.

​

Century Leap

Contract Flutter Developer

April 2022 - June 2022

​

  • Using provider state-management
  • Authentication
  • Facebook login & google sign up
  • rest API & postman requests.
  • responsible for architecting the project.
  • write some unit tests.
  • Firebase
  • cashing data with a hive package.

CYBERSPACE NIGERIA

Software Developer(Intern)

April 2019 - October 2019

  • Developing Software to meet Customer requirement using (C#)
  • Developing Web App using Asp.Net Core and MVC
  • Scaling ,Maintaining and Revamping of Software Solutions

Nokia

Optimisation Engineer Intern

August 2018 - October 2018

Skills

  • General Concept

    Deep OOP understanding

    Git

    Debugging

    Clean Code

    Unit Test

    SOLID PRINCIPLES

    Problem Solving

    Software Deployment

    Windows Server

  • Flutter

    GetX

    Provider

    RiverPod

    MVVM

    Clean Architecture

    MVC

    Firebase Firestore

    Postman

    Rest Api

  • C#

    Asp.Net core

    Asp MVC

    MVC Architecture

    Authorization and Authentication

    Microservice Architecture

  • Database(Basics)

    SQL(Basics) Code First Approach

    AZURE (Basics)

    Shared Preference

  • Others

    Api

    json

    Quality Assurance

  • Javascript

    Api using Node JS

    Express

    Mongo DB

Languages

Language

English: 

Very Good

Projects

Student Educational Portal

Engineer

https://github.com/TomoriFarouk/Student-Educational-portal

Description

The Student Educational Portal is a web-based platform designed to provide students with a centralized location for accessing educational resources, submitting assignments, and engaging with course materials.

Features

  • User Authentication: Secure user accounts and authentication system.
  • Course Management: Create, update, and delete courses.
  • Resource Repository: Upload and share educational materials.
  • Assignment Submission: Students can submit assignments online.
  • Discussion Forum: Foster collaboration through a discussion forum.
  • Grading System: Efficiently grade and provide feedback on student work.

Web based Personality test portal

Engineer

https://github.com/TomoriFarouk/Personality-Test

Description

The Personality Test Portal is a web application designed to provide users with a platform to take personality assessments and receive personalized insights. It allows administrators to manage tests, view results, and analyze user responses.

  • User Authentication: Securely manage user accounts and ensure data privacy.
  • Personality Tests: Create, edit, and delete personality tests.
  • User Insights: Provide users with detailed insights based on their test results.
  • Admin Dashboard: View and analyze aggregated test results.
  • Scalability: Easily add new tests and features to enhance the user experience.

Service management system

https://github.com/Davidchuks96/cyber-repo

TheHouse

Designed the Whole App from bottom to Scratch

https://drive.google.com/file/d/1eugLNKSzJZJ--H6QTb5lU9-UruWbXkCp/view?usp=sharing
  • Furniture Eccomerce website for buying and selling New goods
  • AR Incorporated to view product in AR
  • Gaming Experience(VR Incorporated) where you can design an empty space to suit your taste with product in your cart ,Real life simulations
  • Buying and Selling of Used product
  • Requesting for Labor Services like (Plumbing, Maid services and others)

One Wallet

Part of the team of Flutter Developer that Developed the App

https://drive.google.com/file/d/1agtILvu5wE5q-h90MumGcCqn4M0WsO0L/view?usp=sharing

Hold and manage all your card information safely on one platform

Life Saver

Part of the Project team that Designed the whole App UI

https://drive.google.com/file/d/1U7fokZIy4l9_BckPc_BzPISIUtezYYjw/view?usp=sharing

This is a typical fintech app that help you in saving ,investing , and taking loan just like the names implies

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