Currently a Student at Moldova State University, Law Faculty. A focused and a reliable person that works well under pressure and deadlines. Optimistic and objective individual with well developed problem solving abilities. Multilaterally developed in domains commencing with science and ending with art. Cardinal professional virtues followed : Justice, Prudence, Temperance, Fortitude.
Valeriu Grigore
Student
Summary
Education
Faculty of Law, Moldova State University
Bachelor's
2019 - 2023
IPLT Principesa "Natalia Dadiani"
High School Diploma
2016 - 2019
Work Experience
Roslin
Customer Support Agent
July 2022 - November 2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Sorted documents and maintained organized filing process.
- Gathered data from multiple sources and programs.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
International Travel Network
Travel Agent
May 2021 - August 2021
- Received and processed requests from customers interested in purchasing airline tickets and tour packages
- Built trust and long-term cooperation with Customers
- Researched available travel options for customers based on their needs
- Planned the cost of a client's trip, also offered discounts or special travel packages
- Settled any customer disputes in a professional and pleasant manner.
Restaurant "Salat"
Waiter
May 2018 - August 2018
- Prepared beverages and filled food orders for customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Skills
Ability to Work in a Team
Microsoft Office
Flexibility and Adaptability
Initiative and Problem-Solving Abilities
Diplomacy
Work Ethic
Patience
Dependability