Summary

I'm a dedicated Customer Service Representative here at Vodafone. My mission is to ensure you have the best possible experience with our services. Whether you have questions about your bill, need technical assistance, or just want to explore new features,

I take pride in resolving issues promptly and providing personalized solutions. With a passion for delivering top-notch customer service, I aim to make your interaction with Vodafone as smooth and enjoyable as possible. Feel free to reach out—I'm here to assist you every step of the way.

Years of Experience

Years of Experience:- 6 years

Work Experience

Fawry plus

Sales indoor

January 2023 - August 2024

Sales officer and administrative officer at Qudra Company for Development and Technology Solutions

WE

Customer service

June 2022 - September 2023

Vodafone

Customer service

April 2021 - June 2022

Marketing Share Media House

Handles the company's online presence and keeps socialplatforms regularly updated·Monitors ongoing marketing campaigns

May 2018 - March 2020

Skills

  • Excellent Knowledge in Microsoft office (word, excel, PowerPoint )

    Professional typing

    Ability to work under pressure

    Have good ability in marketing and attracting customers

    The ability to solve problems, engineer clients, and work within a single team

    organised, socialite , responsible and optimistic

    Ic3 courseReal Soft HouseZamrican

Education

Assiut University Faculty of Commerce

Accounting and business administration - Good

2013 - 2017

Languages

Language

English

Very Good

Language

Arabic

Mother Tongue