Skills

  • Quick Learner with a Sharp Mind and Strong Work Ethic

    Sale Skills

    Customer Service

    Strong Organizational and Project Management Skills

    Communication Skills

    Problem Solving

Work Experience

Nordstrom

Top 1 PS Admin Assistant

March 2020 - Now

  • Train new hire personal styling assistants
  • Assist customers/products file organization and response on department logistics duties
  • Search for innovation ways to increase business through the use of store traffic, customer referral, website requests and personal networking
  • Build lasting relationships with wardrobe VIP customers, follow up on purchases, suggest new merchandise and invite them to upcoming events
  • Set and achieve personal daily, monthly, yearly and special event goals
  • Use directive selling skills through cross, team and online selling to promote key items, latest trends, new arrivals and replenishment basics
  • Consult with members for other departments to complete sales transactions

Languages

Language

Mandarin/English

Fluent

Education

Emily Carr University of Art and Design

Master of Design

2018 - 2021

University of Iowa

Bachelor of Art

2014 - 2017

Certificates

the INSIDE LVMH Certificate