YAQIN YANG （JOJO）

-Consular Affairs: Responsible for handling consular services such as passports， travel documents, notarization and certification, marriage and divorce, Death certificates， and consular protection for Chinese citizens at the Consulate General of China in Dubai.

-External Liaison: Responsible for liaising with provincial chambers of commerce, enterprises, organizations, and associations within the consular district. Supporting consular work, guiding Chinese enterprises and chambers of commerce within the consular district, and undertaking external liaison and organizing activities for corresponding organizations.

-Administrative Affairs: Responsible for daily administrative affairs, reception affairs, meeting affairs, etc

Performance achievements:

-During the employment period, the document review volume doubled compared to the previous year, and the error rate decreased.

-During the most severe period of the overseas COVID-19 epidemic, undertook the special task of cancelling work permits and assisting stranded personnel within the consular district, responsible for supporting 200 citizens in successfully returning to China, achieving outstanding performance.

-Assisted in preparing and organising major consular events, such as the Spring Seedling Action, Spring Festival Prade, National Day Reception, Chinese New Year Gala, and Warm Spring Reception. For example, the Spring Seedling Action of the Ministry of Foreign Affairs assisted more than 2,000 Chinese citizens who held tourist visas and were unable to receive COVID-19 vaccinations in the UAE in successfully receiving vaccinations.

-Take care of incoming calls from Cisco’s cooperation partners and end users in the APAC area to solve their quoting, pricing and contract issues.

• Handle clients’ requests through Oracle and SAP operation systems to deliver an efficient solution in all contract management fields.
• Using Cisco Service Contract Centre (CSCC) to help clients manage their contracts and quotes.
• Worked as the project HR to take the role of HR duties in CV screening, interview and final interview report to the project manager and lead.

Performance achievements:

Received the Most Popular Staff Award and won the Star Performer for consecutive years

• Assists the human resources manager in all the fields in recruiting, staff training and benefits administration, including generating the payroll.

• Analyzing and using system data to organize the employee performance report.

• Dealing with insurance and housing fund as well as helping with interviews.