Summary

Energetic Sales Associate with extensive experience providing exceptional customer service in a high speed retail environment. Proficient in the sales process with skills in processing transactions, problem solving and assisting customers. Proficient in using cash registers and POS systems with attention to detail to ensure accurate transactions. Demonstrate excellent organisational and co-ordination skills by handling stock and maintaining merchandising displays in previous roles. Exceptional team player with the ability to be flexible and adapt to a variety of work scenarios. Looking forward to contributing my skills and enthusiasm to your sales team.

Work Experience

tangmao supermarket

cashier

October 2023 - November 2023

  • Assisted customers in loading their purchases into vehicles, ensuring a seamless and positive experience.

  • Effectively managed customer complaints, providing assistance in product selection, and addressing inquiries with a customer-centric approach.

  • Conducted regular scans of shelves and product bins to identify and remove expired inventory, ensuring a fresh and up-to-date product selection.

  • Guided customers in locating items and offered detailed information about products, enhancing their shopping experience.

  • Proficiently processed payments, returns, and exchanges, ensuring accuracy and efficiency in financial transactions.

  • Contributed to inventory duties, including counting money and reconciling receipts, to maintain precise financial records.

  • Proactively assisted customers in finding specific items, demonstrating a commitment to excellent customer service.

McDonald

Kitchen staff

January 2022 - June 2022

Enthusiastic and experienced kitchen staff member specialising in efficient cooking and preparation of delicious food. Proficient in ingredient handling, cooking techniques and food safety standards. Attention to detail to ensure the quality and flavour of each dish. Demonstrated ability to maintain a tidy and hygienic kitchen, carrying out regular cleaning procedures to ensure the working environment meets hygiene standards. Ensure efficiency is maintained in a busy kitchen environment by working as a team and adapting quickly to the pressures of the job.

Skills

  • Ability to work effectively with a team to collectively achieve sales goals.

    Ability to manage time effectively, multi-task and remain productive in a busy environment.

    A proactive attitude and willingness to reach out to customers and provide assistance.

    Ability to flexibly adapt to different work scenarios and customer needs.

Education

university of glasgow

postgraduates

2023 - 2024

Languages

Language

Chinese

Mother Tongue

Language

English

Good