Yara Fayyad

Reviewed and analyzed user-generated content on Meta platforms in line with community guidelines and global content standards.

• Ensured platform safety and user trust by making accurate moderation decisions across Arabic and English-language media.

• Communicated effectively with global moderation teams, contributing to process improvements and quality assurance.

• Developed a keen understanding of digital engagement, cultural sensitivity, and policy enforcement in dynamic social environments.

Represented the luxury cosmetic brand Charlotte Tilbury in Potsdam with personalized product consultations and beauty experiences.

• Delivered tailored skincare and makeup solutions, educating customers on product benefits and applications.

• Certified in a Masterclass by the brand, applying advanced techniques to enhance clients’ natural beauty.

• Acted as brand ambassador through impeccable client service, driving loyalty and sales in high-end retail settings.

• Provided multilingual customer support (Arabic, English, German) for PlayStation users across various markets.

• Resolved technical and account-related queries with empathy, speed, and accuracy.

• Delivered outstanding user experiences by maintaining brand voice and professionalism across communication channels.

• Collaborated with internal teams to escalate and troubleshoot recurring issues, ensuring long-term solutions and client satisfaction.

cinematic productions across Berlin, contributing to multiple independent and professional film projects.

• Created detailed prosthetics, character transformations, and realistic wounds and textures using advanced materials such as wax, silicone, and latex.

• Collaborated with directors, art departments, and actors to translate narrative concepts into impactful visual storytelling through makeup design.

• Played an educational and mentoring role at Catalyst University, supporting film students with their graduate productions by designing and executing SFX makeup looks tailored to their artistic vision.

• Adapted techniques for various genres including drama, horror, and fantasy, showcasing versatility and innovation across a wide portfolio.

• Ensured efficiency and precision on set by preparing makeup schedules, managing product inventory, and working under time-sensitive shooting conditions.