Years of Experience
7 Years
Title
IT officer
Age
29 year
Marital status
married
Military status
I completed military service
Birthdate
6/11/1992
Graduated From
College of Technology (Industrial Technical Institute)
Residence
Alexandria-Egypt
Graduation Year
2013
May 2018 - Now
Responsible for maintaining networks, cameras, and internal phones, and troubleshoot software and hardware problems for the company employees'( computers and laptops). And I built and established the company branches of networks and cameras, programmed camera recording devices, and helped build the company domain and servers for the management of the information technology department examples (prtg servers-manage engine service desk).
May 2017 - May 2018
Responsible for maintaining networks, cameras, and internal phones, and troubleshoot software and hardware problems for the company employees’(computers and laptops). And I built and established the company branches of networks and cameras, programmed camera recording devices, and helped build the company A.D.D (Active Directory Domain services).
October 2015 - May 2017
I received training at the Arab Computer Company as a network and hardware specialist for a period of 3 months, and I was assigned to work in the Alexandria Detergents and Chemicals Company (APCO United) to work as a network and technical support specialist. I have established a part of the infrastructure for the networks, cameras and internal phones, and fixed the problems of the employees’ devices from software and hardware.
2011 - 2013
Design and planning new company sites of infrastructure networks.
Solve network problems, cameras and telephone lines.
Installation and organization of networks and servers racks.
Managing and implementing periodic maintenance in cooperation with the work team.
Fix PCs and laptops software and hardware issues.
Installing and upgrading new servers Hardware.
Monitoring, reporting servers and network connectivity through ( PRTG ) server solutions.
Manage supplier relationships including cost control and service delivery.
Managing a team of 4 technical staff.
Technical training to IT team for the new service desk on how to efficiently manage the service tickets.
Build computer system and replacing hardware components.
Install Operating Systems and perform post installation tasks.
Train new candidates and perform basic configuration.