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Summary

Hardworking Salesman focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.

Age

27

Military status

Completed

Birthdate

09/02/1994

Nationality

Egyptian

Education

October 6 University

Mass communication - Bachelor's

2011 - 2015

Work Experience

69 Group

Assistant store manager

July 2021 - November 2021

  • Selling luxury clothing and accessories.
  • Worked sales floor and interacted with customers and employees to maximize sales potential.
  • Established customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.

Elshayaa

Visual Merchandising

June 2020 - March 2021

  • Created appealing, eye-catching visual displays to lead customers through the entire store.
  • Consulted with sales staff to determine the type of merchandise to be featured and placement for each display.
  • Rotated window displays, signage, and interior display areas to reflect changes in inventory and promotions.

Elshayaa

Fashion Adviser and cashier

December 2018 - October 2019

  • Shared current sales and promotions, accepted payment methods, and explained refund and exchange policies to enhance customer experience.
  • Anticipated and fulfilled customer needs by suggesting additional items and creating a wardrobing experience.

Quattro IV

Fashion adviser and cashier

December 2015 - July 2017

  • Established and built good customer relationships to enhance and develop client-based business.
  • Handled the needs of over 100 customers per day, including Handling the store.
  • Selling luxury clothing.

Retail Group Egypt

Salesman

June 2013 - July 2015

  • Assisted with floor moves to prepare sections for new merchandise.
  • Communicated customers' problems and complaints to store management.
  • Obtained through knowledge of products sold to assist customers with locating and purchasing items.
  • Restocked shelves with current merchandise and arranged attractive, eye-catching displays.

Itisalat Misr

Agent Customer Service

January 2012 - November 2012

  • Answered 80+ inbound calls per day to offer diverse assistance and resolve customers' problems.
  • Combined active listening skills, prepared scripts, and personal communication expertise to determine the best solution for each caller.
  • Provided solutions, recommendations, and replacements with empathy and positive feedback.
  • Answered incoming calls and assisted customers with questions.

Skills

  • Interpersonal Skills

    Staff management

    Process improvements

    Sales oversight

    Motivation

    Organization

    Teamwork

    Solutions planning

    Serve customers

  • Digital skills

    Microsoft office

    Photoshop

    Google drive

    Emails

Languages

Language

English: 

Very Good

Language

German: 

Good

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