- Leveraging a diverse background and proven adaptability to navigate various cultural and professional landscapes across Asia and Europe, complemented by a current valid work permit in Denmark.
- Dynamic and results-oriented professional with extensive expertise in project management, IT procurement, Supplier Management and customer relations management.
- Possessing a breadth of industry experience encompassing a wide array of IT hardware devices, e.g.: servers, network devices, storage solutions, SAN and fiber devices and other common IT equipment.
- Proficient in account management, negotiation strategies, open bidding processes, and managing RFQ/RFP procedures, contributing to consistent success in managing key client relationships and driving revenue growth over a decade.
- Proficient in data analysis with technology knowledge
- Strong communicator and collaborator, fast learner; diligent and passion
Zishan Chen
Key Account Manager
Summary
Work Experience
PingIT
Key Account Mgr./IT Purchaser
February 2022 - Now
Base: Aalborg, Denmark
- Accountable for managing sales across a portfolio of 100+ key accounts, including the company's largest account, with annual revenue reaching up to 1.5 million DKK.
- Successfully operated within customer regions spanning Europe, Africa, the Middle East, and Asia, demonstrating adaptability to diverse cultural and business environments.
- Executed IT procurement and provided quotations tailored to meet various customer demands, encompassing a wide range of IT equipment and representing leading brands in the market such as HP, IBM, Cisco, Dell, Sun, etc.
- Spearheaded end-to-end management processes, including sourcing, purchasing, shipment coordination, bidding, contract and purchase order management, and revenue recognition, ensuring seamless operational flow and customer satisfaction.
Aon
Key Account Manager
January 2011 - January 2017
Base: Shanghai, China
- Held pivotal roles in customer-facing interactions and key account management, catering to the needs of large international companies and Fortune 500 corporations across diverse sectors including pharmacy, manufacturing, real estate, and more.
- Developed comprehensive account plans, assuming accountability for revenue generation and overseeing service commissioning for client companies.
- Exhibited proficiency in supplier management, orchestrating relationships with over 20+ key service providers to ensure seamless service delivery and meet customer expectations effectively.
Willis Towers Watson
Account Manager
January 2010 - December 2010
Base: Shanghai, China
WPMI(Shanghai) Enterprise
Claim Processor
September 2008 - December 2009
Base: Shanghai, China
Skills
Skills:
Project Management; Supplier Management; IT Procurement; Sourcing; Negotiation; Stakeholder Management;
Data Analyst
Spreadsheet; Data Analysis; Python Programming; Microsoft Excel; IBM Cognos Analytics; Dashboard; SQL; Data Visualization
IT Skills
EPR; PowerBI; MS Office,
Courses and Certificates
IBM Data Analyst Professional Certificate
IBM
Education
Fudan University
Bachelor of Science
2004 - 2008