Friendly, collaborative, and organized Office Clerk with diverse skills in Microsoft Office, Excel, and PowerPoint. Organize office supplies and maintain inventory. Receive and transmit messages to the office staff. Greet visitors and provide assistance in response to requests from customers. Motivated Call Center Representative with [1]-year background working as first point of contact for customer inquiries. Skilled at directing calls, distributing materials, and operating office equipment. Effective at providing support, planning, and organization for Call Center projects.
Summary
Skills
Problem-solving
Public speaking
Creative thinking
Research
Planning
Product knowledge
Customer service
Customer needs assessments
Problem resolution
Customer service excellence
Trained in Salesforce
Inbound call answering
Order processing
Investigate claims
Fast Learning
Microsoft Excel
Education
- FFaculty of Commerce English Section - Major:Accounting
Work Experience
- EEXceed contact center
- RRaya contact center
- RRaya contact center
CV Summary
1
Courses
3
Companies
1
Achievements
3
Languages