Summary

Friendly, collaborative, and organized Office Clerk with diverse skills in Microsoft Office, Excel, and PowerPoint. Organize office supplies and maintain inventory. Receive and transmit messages to the office staff. Greet visitors and provide assistance in response to requests from customers. Motivated Call Center Representative with [1]-year background working as first point of contact for customer inquiries. Skilled at directing calls, distributing materials, and operating office equipment. Effective at providing support, planning, and organization for Call Center projects.

Skills

  • Problem-solving

    Public speaking

    Creative thinking

    Research

    Planning

    Product knowledge

    Customer service

    Customer needs assessments

    Problem resolution

    Customer service excellence

    Trained in Salesforce

    Inbound call answering

    Order processing

    Investigate claims

  • Fast Learning

    Microsoft Excel

Education

  • Faculty of Commerce English Section - Major:Accounting

Work Experience

  • EXceed contact center
  • Raya contact center
  • Raya contact center

CV Summary

1
Courses
3
Companies
1
Achievements
3
Languages