• Identifies, investigates, and analyses business processes, procedures and work practices.
• Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behavior.
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.
• Takes responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensures acceptable quality and integrity of the system.
• Creates user and trainer documentation, and conducts UAT, formal training classes.
• Prepare BRD, CR document, drawing Use case Diagram, Process Flow Diagram.
• Develops functional specifications for use by system developers.
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software.

• Translating business requirements into technical specifications
• Collaborating with stakeholders, assisting in project planning, gathering requirements
• Conducting User Acceptance Testing (UAT), delivering training, providing product demonstrations
• Preparing documentation (BRD, SRS, CR), creating diagrams
• Conducting on-site visits, developing and maintaining project plans
• Offering technical and administrative leadership
• Ensuring on-time project delivery
• Designing database structures, and managing data through extraction and uploading using SQL

• Translating business requirements into technical specifications
• Collaborating with stakeholders, assisting in project planning, gathering requirements
• Conducting User Acceptance Testing (UAT), delivering end-user training, providing post-implementation support
• Provide product demonstrations and presentations to stakeholders
• Preparing documentation (BRD, SRS, CR, user manuals)
• Drawing Use case Diagram, Process Flow Diagram
• Conducting on-site visits for process analysis, maintaining project plans
• Ensuring on-time project delivery
• Acquiring and managing data from primary or secondary sources, and performing data extraction and uploading using SQL

• Providing IT support on POS (Point of Sale) operation system to Retails & Franchises users.
• Providing POS operation system relevant troubleshooting to help the user both physically and remotely.
• Providing Hardware support to the user.
• Provide support for preparing circular campaigns, creation of master data, and bulk upload of data, checking and fixing data inconsistencies in the IFS ERP system.
• Preparing and deploying Ad-hoc report in IFS ERP after validation & testing in test environment. Uploading, updating data in Oracle, Sql server database.
• Analyzing the Month Closing Report on sales and stocks of Retail operation.
• Clear and strong communication, with the ability to effectively work with all areas of the organization.
• Helped senior management plan and carry out daily operations and meet key objectives.

• Content moderation.
• Data mining.
• Data entry.
• Regularly reporting directly to the supervisors and manager.

• Creating new job opening position.
• Approval Process (Departmental, HR & Higher Management).
• Job Posting to the job board.
• Interview Setup (Interview candidate selection, interview board member selection and candidate evaluation in round basis).
• Job offer creation with approval process.

• Level wise Product and Service code item value revision(increment & decrement) having approval process for "Real Estate Division" of United Group.

App Functionalities:

• Delivery of ordered medicine to the customer
• Conducted by Medical Representative
• Completed by a delivery man through a mobile application with maintain a team
• Ensuring correctness of the order value
• Adherence to all business policies, including the return policy, of the organization

App Functionalities:

• Provide ordering features for sales force with proper Area Structure
• Updating and synchronizing real-time stock, price, employee information and others policy as well between the ERP system and the B2B App
• Expense entry
• Target vs Achievement report
• No order submit visit (customer visit)
• Customer payment method
• Reviewing customer payment by sales force

App Functionalities:

• Ordering seeds and crop protection item for consumer through app.

Result: CGPA 3.66 out of 4.00

Passing Year: April 2020

Result: GPA 4.8 out of 5

Passing Year: 2014

Result: GPA 5 out of 5

Passing Year: 2012

Md. Aftab Uddin

Senior Manager-Business Analyst

BRAC

Cell: 01706025290

E-Mail: u.aftab@brac.net

Sadah Anjum Shanto

Assistant Professor

Bangladesh University of Business And Technology(BUBT)

Cell: 01674533198

E-Mail: s.a.shantocuet12@gmail.com