Have relatively rich working experience in first-line support, and have the experience of providing advice and practical assistance to system users through the IT service desk telephone system and remote support software tools. Highly focused, have a comprehensive understanding of handling first-line support calls and have in-depth knowledge of ITIL processes. Have a continuous and verified record of success. Currently unemployed and looking for a suitable job.
Summary
Years of Experience
3
Graduation Year
June, 2021
Graduated From
Dalian Neusoft University of Information
Skills
English
CET-6 (College English Test)
Achievements
Cisco Campus Ambassador
Liaoning Provincial College Students' Computer Programming Contest - The third prize
Alibaba Cloud Computing Assistant Engineer Certification
The first place in Handan City in the China Unicom Cloud Maintenance Competition
Education
- DDalian Neusoft University of Information - Computer Science and Technology
Work Experience
- HH3C Technologies Co., Ltd
- CChina Unicom Handan Branch
- EEricsson
- xxFusion Technologies CO. ,Ltd
CV Summary
8
Projects
1
Courses
4
Companies
1
Languages