Summary

Have relatively rich working experience in first-line support, and have the experience of providing advice and practical assistance to system users through the IT service desk telephone system and remote support software tools. Highly focused, have a comprehensive understanding of handling first-line support calls and have in-depth knowledge of ITIL processes. Have a continuous and verified record of success. Currently unemployed and looking for a suitable job.

Years of Experience

3

Graduation Year

June, 2021

Graduated From

Dalian Neusoft University of Information

Work Experience

H3C Technologies Co., Ltd

(Intern)Technical Support Engineer

April 2020 - August 2021

  1. Support the technical issues of Hewlett Packard Enterprise and H3C rack servers which include the initial configuration (BIOS Configuration, BMC Configuration, RAID Configuration, OS installation, Environment deployment), software and hardware failure checking, Network configuration checking;

  2. Spare parts performance testing.

China Unicom Handan Branch

Head of Government and Enterprise Delivery / Support for Innovative Business / Maintenance of Office Equipment / Maintenance of Transmission Network

August 2021 - October 2022

  1. Support the cloud computing technical issues, include the activation, configuration and maintenance of cloud hosts;

  2. The maintenance of cloud computing environment based on Huawei FusionCompute, include the software version upgrade, hardware health check, new software and hardware deployment;

  3. The maintenance of optical transmission network, include the operation of BARS, OLT, ODF, Wavelength Division Multiplexing equipment;

  4. The maintenance of computer, printer, scanner which in the office.

Ericsson

Integrated Engineer

October 2022 - June 2023

MNEA Area 5GC project integration.

xFusion Technologies CO. ,Ltd

Technical Support Engineer

December 2023 - March 2024

Support the technical issues of xFusion and Huawei(before the fourth generation) rack servers which include the initial configuration (BIOS Configuration, BMC Configuration, RAID Configuration, OS installation, Environment deployment), software and hardware failure checking, Network configuration checking.

Projects

Work order statistics system

Developer

  1. Front-end framework: BootStrap;

  2. Back-end framework: Django;

  3. Database: Mysql;

  4. Description: Based on Python Web development to implement the upload of work order statistics tables to achieve automatic classification (H3C server business includes HPE server after-sales, H3C server pre-sales and after-sales, and OEM product support), and achieve classification and generation of visualization for HPE, H3C, and OEM servers respectively according to the fault types.

China Unicom Handan Branch Education Cloud Expansion - August 2021 to September 2021

Operator

  1. Software environment: Huawei Fusion Sphere;
  2. Hardware facilities: Huawei and HPE 2U rack servers, Huawei OceanStor products, H3C core switches, Huawei CE6855 switches;
  3. Background: Due to the insufficient resources in the resource pool, it is necessary to add several computing nodes to the cluster and upgrade the version of the Fusion Sphere suite;
  4. Responsible for server racking, cabling, and environment setup (system installation, related configuration for joining the cluster, version update, etc.).

Handan City Clouding Monitor - September 2021 to September 2021

Technical Leader of Party B

  1. Background: This project is invested by the Education Bureau of Fuxing District, aiming to build a monitoring cloud project covering all primary and secondary schools in the district.

  2. Main responsibilities: Activation of virtual machines, environment setup, communication with the partner [Hikvision], network maintenance of campuses and cloud hosts, etc.

  3. Main technologies involved: CentOS7 operation and maintenance (virtual machines, the running host environment is FusionCompute), configuration of network port groups, related configuration of port mapping, troubleshooting of IP network failures, etc.

Handan First Hospital Medical Imaging Cloud - September 2021 to October 2021

Operator

  1. Background: This project is invested by Handan First Hospital, aiming to build cloud storage services for imaging materials.

  2. Main responsibilities: Activation of virtual machines, environment setup, communication with Party A, maintenance of cloud hosts, etc.

  3. Main technologies involved: CentOS7 operation and maintenance (virtual machines, the running host environment is FusionCompute), configuration of network port groups, related configuration of port mapping, troubleshooting of IP network failures, etc.

Ericsson DaLian Lab EVNFM Deployment

Operator

  1. Background: Due to the damage of the system environment, the production essential systems such as EVNFM (OpenStack GUI), CEE (OpenStack), CCD (Kubernetes), and the test environment in Dalian Laboratory collapsed.

  2. Project content:

    2.1 Re-deploy the new version of CEE, and create a virtual machine on the basis of CEE to build the CCD container environment;

    2.2 Deploy the corresponding version of EVNFM on CEE;

    2.3 Deploy the test environment on CEE and CCD respectively.

  3. Effect: The environment was restored and launched online within 8 hours, ensuring the normal use of the toolset and environment required for the company's work the next day.

Israel Partner IMS - December 2022 to April 2023

vWMG Integration

  1. Background: The Partner cooperates with Ericsson to build an IMS network, including PCC (mainly including 5GC control plane network elements), PCG (mainly including 5GC user plane network elements), EPC, MME, VoWi-Fi and other components. Among them, 5GC network elements are containerized deployed, and EPC and VoWi-Fi are virtualized deployed.

  2. Environment: Ericsson CEE (based on the secondary development of OpenStack), Ericsson CCD (based on the secondary development of Kubernetes), EVNFM (virtualization and containerization deployment tools), etc.

  3. Main responsibilities in the project: Low Level Design (planning and involvement of configuration details such as Diameter authentication, IPsec, License, etc.), communication with the local project manager, VoWi-Fi environment deployment, etc.

  4. Main technologies involved: OpenStack, GTP protocol, IP protocol, etc.

Romania Telekom IMS - May 2023 to July 2023

Environment Testing

  1. Background: The Telekom cooperates with Ericsson to build an IMS network, including PCC (mainly including 5GC control plane network elements), PCG (mainly including 5GC user plane network elements), EPC, MME, VoWi-Fi and other components. Among them, 5GC network elements are containerized deployed, and EPC and VoWi-Fi are virtualized deployed.

  2. Environment: Ericsson CEE (based on the secondary development of OpenStack), Ericsson CCD (based on the secondary development of Kubernetes), EVNFM (virtualization and containerization deployment tools), etc.

  3. Main responsibilities in this project: Formulation and implementation of the test plan, including the deployment status of virtual machines, the working status of network elements, communication traffic pressure testing, etc.

  4. Main technologies involved: OpenStack, Kubernetes, AMF, SMF, UPF testing.

Zhengzhou - Chengdu Laboratory Jump Server Environment Deployment

Operator

  1. Background: Due to the VPN bandwidth of Zhengzhou - Chengdu Laboratory is only 10Mbps, it cannot solve the increasing experimental needs.

  2. Project description:

    Use Huawei FusionServer RH2288v3 in the Chengdu Laboratory environment to build a VMware vSphere environment, deploy virtual machine environments such as Windows Server 2012R2, Windows Server 2016, Windows Server 2019, Ubuntu 16.04, Ubuntu 18.04, Ubuntu 20.04, CentOS7, CentOS8, and configure the corresponding vSwitch and network segments, and divide the rights of each user group.

  3. Effect: Through the direct connection wit

Skills

  • English

    CET-6 (College English Test)

  • Achievements

    Cisco Campus Ambassador

    Liaoning Provincial College Students' Computer Programming Contest - The third prize

    Alibaba Cloud Computing Assistant Engineer Certification

    The first place in Handan City in the China Unicom Cloud Maintenance Competition

Education

Dalian Neusoft University of Information

Computer Science and Technology - Bachlor

2017 - 2021

Languages

Language

English

Good

Courses and Certificates

Alibaba Cloud Computing Assistant Engineer Certification