Summary

My name is Charlene Capps, I'm currently seeking a career helping others. I have the motivation and desire to learn what's needed to help those in need. I have a desire to learn corporate formalities, customer service, and how to interact with clients on a high level. I have experience in a variety of fields, working by phone and face to face to assist customer needs. I have experience in the retention department de-escalating problems by actively listening and then formulating a solution using my problem solving training via telephone. I also, have experience in an office setting where I have used my critical thinking skills and excellent communication to empathize with customers.

Age

38

Marital status

Single

Gender

Female

Years of Experience

6+

Residence

Killeen Texas

Work Experience

Allied Dental

Dental Assistant/Receptionist

January 2020 - May 2021

Maintained professional relationship with patients, scheduled appointments, correctly answered questions via face to face or by phone, assisted dentist while performing oral care, maintained cleanliness of exam room, front desk,bathroom, and dental equipment.

Skills

  • positive attitude with ability to adapt

    Leadership skills, punctual, career focused, energetic

Education

Texas A&M

Psychology - Bachelor's

2015 - 2017

Currently 2 classes shy of graduation

Languages

Language

English

Very Good