Customer Service Representative with strong experience in managing client inquiries, resolving issues, and delivering excellent service across remote and in-person environments. Known for fast response times, fluent English communication, and high-speed typing. Skilled in building rapport with clients, handling bookings, and ensuring a smooth customer experience.
Daniel Abi Farraj
Customer Service Representative
Summary
Skills
Customer Service
Live Chat & Email Communication, Upselling & Service Promotion, Problem Solving & Conflict Resolution.
Soft Skills
Strong Written & Verbal English Communication, Adaptability in Remote Work Environments, Team Collaboration & Adaptability.
Computer Skills
Microsoft Office (Excel, Word), Booking Systems.
Education
- LLebanese University, Faculty of Technology, Aabay - Business Computer
- MMaroun Abboud Official Secondary School, Aley - Economics and Society
Work Experience
- KKozma & Kozma Salon, UAE & Qatar
- DDoculand Print & Copy Center, Hamra
- MMgi Kica International Audit Firm, Aley
CV Summary
3
Companies
3
Languages