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Summary

Experienced Customer Service Representative with a strong background in e-commerce support. Managed live chat, order issues, and client communication through stores and other platforms. Skilled in providing fast, friendly, and effective solutions to boost customer satisfaction.

Skills

  • Customer Service

    Customer Communication & Support, Order & Return Handling, Problem Solving.

  • E-commerce & Marketing Skills

    Shopify Website Development, Content Creation, Meta Ads Campaign Management.

  • Soft & Technical Skills

    Microsoft Office (Excel, Word)

  • Engeneering Softwares

    AutoCAD, Primavera, Robot Structure, Matlab

Education

  • Islamic University of Lebanon, Wardaniyeh Campus - Civil Engeneering
  • Lebanese University, Faculty of Technology, Saida - Civil Engeneering
  • Maroun Abboud Official Secondary School, Aley - Science General

Work Experience

  • The Code, Sen El Fil
  • Luminex Light Store (E-Commerce)
  • Fawzi Abo Nassar's Company - Aley
  • Walid Fayad Architect, Aley

CV Summary

4
Companies
3
Languages
The Full CV