Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. . Accustomed to working in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure situations. Superb analytical skills leveraged to proactively improve customer service processes and garner stellar customer feedback. Diligent Senior Product Manager offering years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximise revenue. Driven and strategic with proven history of superior market penetration and product launch. Organised and efficient Data Entry Clerk with years of experience in data organisation, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Summary
Years of Experience
6 years
Skills
Remote Work
JIRA
CSS, HTML SQL, Tableau, Python
ZENDESK
HOOTSUITE
HUBSPOT
TRELLO
INTERCOM
Attention to Detail
Time Management
Atlassian,
CRM Software
Critical Thinking
Product Roadmaps
Data Analytics
Software Development
Agile Software Development
Product Development
Client Interactions
Business Analytics
Customer Billing
Client Base Retention
Staff Support Information Updates
Brand Development
Motivational Leadership
Customer Trend Analysis
Inventory Control Processes
Customer Experience Improvement
Improvement Salesforce Software
Team Recruiting and Onboarding
Operational Records Review
Customer Complaint Resolution
Education
- UUNIVERSITY OF PORT HARCOURT - LINGUISTICS AND COMMUNICATION
Work Experience
- RROQQU( ELATECH LIMITED)
- GGOOGLE ( Virtual Assistant Remote)
- IIWORKER ( Virtual Assistant Remote)
CV Summary
3
Companies
2
Languages