Summary

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. . Accustomed to working in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure situations. Superb analytical skills leveraged to proactively improve customer service processes and garner stellar customer feedback. Diligent Senior Product Manager offering years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximise revenue. Driven and strategic with proven history of superior market penetration and product launch. Organised and efficient Data Entry Clerk with years of experience in data organisation, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Years of Experience

6 years

Skills

  • Remote Work

    JIRA

    CSS, HTML SQL, Tableau, Python

    ZENDESK

    HOOTSUITE

    HUBSPOT

    TRELLO

    INTERCOM

    Attention to Detail

    Time Management

    Atlassian,

    CRM Software

    Critical Thinking

    Product Roadmaps

    Data Analytics

    Software Development

    Agile Software Development

    Product Development

    Client Interactions

    Business Analytics

    Customer Billing

    Client Base Retention

    Staff Support Information Updates

    Brand Development

    Motivational Leadership

    Customer Trend Analysis

    Inventory Control Processes

    Customer Experience Improvement

    Improvement Salesforce Software

    Team Recruiting and Onboarding

    Operational Records Review

    Customer Complaint Resolution

Education

  • UNIVERSITY OF PORT HARCOURT - LINGUISTICS AND COMMUNICATION

Work Experience

  • ROQQU( ELATECH LIMITED)
  • GOOGLE ( Virtual Assistant Remote)
  • IWORKER ( Virtual Assistant Remote)

CV Summary

3
Companies
2
Languages