Summary

A highly competent and enthusiastic First Line Support specialist with experience of providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools. Highly focused with a comprehensive understanding of dealing with 1st line support calls and in-depth knowledge of ITIL processes. Looking forward to improving my skills to keep up to date with a new challenges

Age

23

Gender

Male

Birthdate

26/6/1997

Graduation Year

2021

Nationality

Egyption

Skills

  • Programming Languages

    c++

    Kotlin

    Java

    Python

Education

  • Faculty of Commerce - Accounting

CV Summary

1
Languages