A highly competent and enthusiastic First Line Support specialist with experience of providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools. Highly focused with a comprehensive understanding of dealing with 1st line support calls and in-depth knowledge of ITIL processes. Looking forward to improving my skills to keep up to date with a new challenges
Age
23
Gender
Male
Birthdate
26/6/1997
Graduation Year
2021
Nationality
Egyption