Summary

I am passionate about information technology, especially IT support. I am looking for a professional working environment as well as improving my personal and testing skills to contribute to software development for the company. My goal in the next two years, I also want to become a Senior IT support.

Skills

  • Technical Skills:

    Write and design test case

    Basic knowledge of Database (SQL server)

    Management tool: JIRA

    ITSM tool: ServiceNow

    Customer Support

  • Soft skills

    Intermediate English reading, listening, and communication skills.

    Troubleshooting & Problem Solving

Education

  • Ho Chi Minh City University of Transport

Work Experience

  • Appscyclone
  • Heineken Viet Nam

CV Summary

2
Companies