- Head of Technical Support Unit with expertise in project completion and implementation
- Skilled in coordinating between users and providers to achieve optimal results
- Experienced in installation and maintenance of various equipment including network devices, laptops, PCs, and ATMs
- Strong decision maker and complex problem solver
- Innovative with the ability to motivate staff and maintain good relations
- Resilient under stress with good manners
- Fluent in Arabic and English
- Over 10 years of experience in IT and technical support roles
- Currently working at the Credit Bank of Iraq in the IT Department since September 2013
- Responsible for server management, software installation, and maintenance of IT equipment
- Experienced in preparing reports for bank departments, including FATCA reports
- Previous experience in installing communication equipment and power cables at various companies
- Holds a Bachelor of Science in Chemistry from the University of Baghdad
- Completed multiple certifications in project management, communication, and technical skills
- Awarded Best Employee at the bank for the year 2022
Summary
Years of Experience
10 years
Residence
Baghdad
Graduation Year
2010
Age
35
Title
Head Of Technical Support Unit
Marital Status
Not specified
Birth Date
9/1/1988
Graduated From
University of Baghdad
Nationality
Not specified
Skills
Skill Highlights
Service-focused
Assist to complete the Project management
Strong decision maker
Complex problem solver
Innovative
Ability to motivate staff and maintain good relations
Resistance to stress
Good manners
Education
- UUniversity of Baghdad - Chemistry
Work Experience
- CCredit Bank of Iraq (National Bank of Kuwait)
- SSim
- QQualius Company
- FFuture Horizons Company
CV Summary
4
Companies
2
Languages