Summary

A customer-focused, self-driven product solution account manager with 10 years of experience in the B2B software industry. Passionate about solving customer problems (business and technical) by qualifying their requirements through discovery, demonstrating the product (standard & custom), and guiding work through the sales life-cycle. I am adept with technology and well versed with customer presentations & POCs. Dedicated to creating the smoothest possible buying and on-boarding experience for the client. Worked with clients for BFSI, Fin-tech, Health Care, Telecommunication, Media & Entertainment, E-commerce, Retail, and Public & Government sectors.

Years of Experience

Delivery Manager with 9+ years of total experience including 5 years working in customer success, project management and business development roles across B2B vertical.

Skills

  • Key Account Management

    Business Development

    Business and Domain Intelligence

    Client Relationship Management

    Client On-boarding and Retention

    Project Management

    Market Research and Strategy

    Business and Domain Intelligence

    Business Process Improvement

    Negotiation & Persuasion

Education

  • Birla College, Mumbai University - Information Technology

Work Experience

  • Reverie Language Technologies Limited
  • E-Land Apparel Ltd
  • Techno Cot Private Limited

CV Summary

3
Companies
1
Achievements