A customer-focused, self-driven product solution account manager with 10 years of experience in the B2B software industry. Passionate about solving customer problems (business and technical) by qualifying their requirements through discovery, demonstrating the product (standard & custom), and guiding work through the sales life-cycle. I am adept with technology and well versed with customer presentations & POCs. Dedicated to creating the smoothest possible buying and on-boarding experience for the client. Worked with clients for BFSI, Fin-tech, Health Care, Telecommunication, Media & Entertainment, E-commerce, Retail, and Public & Government sectors.
Summary
Years of Experience
Delivery Manager with 9+ years of total experience including 5 years working in customer success, project management and business development roles across B2B vertical.
Skills
Key Account Management
Business Development
Business and Domain Intelligence
Client Relationship Management
Client On-boarding and Retention
Project Management
Market Research and Strategy
Business and Domain Intelligence
Business Process Improvement
Negotiation & Persuasion
Education
- BBirla College, Mumbai University - Information Technology
Work Experience
- RReverie Language Technologies Limited
- EE-Land Apparel Ltd
- TTechno Cot Private Limited
CV Summary
3
Companies
1
Achievements