- Experienced professional with a strong background in customer service and team leadership
- Skilled in handling customer complaints and improving customer experience
- Proven track record in reducing bad loans and acquiring new clients
- Proficient in customer management and retention
- Excellent interpersonal and supervision skills
- Computer literate with expertise in Microsoft Office programs
- Strong problem-solving skills and ability to work under pressure
- Self-motivated and able to work with little or no supervision
- Passionate about learning and willing to take on new challenges
- Effective communicator with a focus on building strong relationships
- Detail-oriented and able to meet deadlines
- Hobbies include data analysis, writing, meeting people, driving, analytic games, and solving puzzles
- References available upon request
Summary
Years of Experience
10 years
Residence
Lagos, Nigeria
Graduation Year
2008
Title
Senior Associate
Marital Status
Not specified
Birth Date
Not specified
Graduated From
Yaba College of Technology, Lagos
Nationality
Nigerian
Skills
My Skills
Multi tasking
Organizational Ability
Vast in Microsoft office Programs
Ability to Handle Pressure
Speed and Efficiency
Education
- YYaba College of Technology - Estate Management
- FFederal Polytechnic Ede - Estate Management
Work Experience
- SSporty Internet Ltd
- GGrooming People MicroFinance Limited
- SSmile Communications Limited
- IISON BPO / Airtel Call Centre Dugbe, Ibadan
CV Summary
1
Projects
4
Companies
4
Languages