Joseph Zhou

Summary

Results-oriented foodservice professional with a wealth of experience in leadership roles, including Assistant Store Manager and Store Manager positions.
Skilled at motivating and guiding teams to achieve exceptional outcomes. Highly effective communicator, fostering a collaborative work environment to achieve shared goals.
Thrives in high-pressure situations, delivering top-notch service during peak hours.
Seeking a part-time or casual position to contribute my skills and dedication to a dynamic foodservice establishment.
Fluent in both Chinese and English.

Age

Graduation Year

2025

Residence

10 Norton St. Upper Mount Gravatt. QLD 4122

Visa Type

Permeant Resident

Leadership
- Demonstrated strong leadership abilities by supervising a team of 17 staff members, effectively delegating tasks and ensuring smooth operations during busy periods.
- Acted as a liaison between upper management and front-line staff, achieving 34% monthly growth in individual product sales through effective communication and goal alignment.
Teamwork & Communication
- Collaborate seamlessly with other teammates to streamline operations and ensure efficient service during peak hours.
- Apply persuasive communication to promote daily specials and upsell premium menu items, resulting in increased sales.
Food Preparation and Cooking
- Proficient in preparing a diverse range of dishes, with expertise in both Japanese and Chinese cuisines.
- Skillfully handle food preparation, including advanced knife skills, to ensure precise and efficient cooking processes.
Stress Management & Time Management:
- Maintain composure and efficiency in fast-paced environments, delivering high-quality dishes during peak hours.
- Adhere to tight schedules and prioritize tasks, achieving smooth kitchen operations and timely service.

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