Summary

I'm a well presented, articulate individual, with years of experience as an Amazon Seller Support Subject Matter Expert, working in eCommerce and telecommunication companies. Proven to have the ability to provide exceptional customer service, ensuring that clients are left with a lasting positive impression of their customer service experience. Has an outgoing personality, great interpersonal skills, and has the ability to work in a multi-national team environment with confidence and minimal supervision. Comfortable working in a fast-paced environment where I'm able to build and maintain good relationships with work colleagues and clients through a genuine desire to understand their needs and support them. Wants to obtain a responsible and challenging position with a progressive company where my work experience will have valuable application and utilization of my opportunity for advancement.

Age

27

Birthdate

September 2, 1996

Graduated From

Lyceum of the Philippines University, Manila

Gender

Male

Nationality

Filipino

Skills

  • Customer Service

    Expert in providing customer support. Maximizing resources, empathetic and dedicated to customer satisfaction.

  • Communication Skill

    Fluent in writing and speaking English language

  • Typing Skill

    65-70 WPM Typing Speed

  • Team Management

    Identifying associate opportunities, formulating efficient/strategical action plans, operating associate coaching

    Establishing a healthy relationships with associates

  • Interpersonal Skills

    Responsibility, Flexibility, Leadership, Teamwork, Dependability, Patience, Active Listening and Motivation

  • Work Ethics

    Professionalism

    Posses high level of integrity, exceptional listening and time management skills

  • Data Entry

    Attention to detail. Committed to preserving data accuracy.

  • Expense Reporting

    Record the merchant name, date and amount of expenses, then consolidate them to a report and submit them for report approval or reimbursement.

  • Composer / Song Writer

    A composer of Rap and R&B music

  • Rap Battle Emcee

    English and Filipino Conference

Education

  • Lyceum of the Philippines University Manila

Work Experience

  • Concentrix , Amazon Seller Services
  • Concentrix, Amazon Seller Support
  • TELUS
  • Intouch CX

CV Summary

4
Companies
3
Achievements
1
Languages