I'm a well presented, articulate individual, with years of experience as an Amazon Seller Support Subject Matter Expert, working in eCommerce and telecommunication companies. Proven to have the ability to provide exceptional customer service, ensuring that clients are left with a lasting positive impression of their customer service experience. Has an outgoing personality, great interpersonal skills, and has the ability to work in a multi-national team environment with confidence and minimal supervision. Comfortable working in a fast-paced environment where I'm able to build and maintain good relationships with work colleagues and clients through a genuine desire to understand their needs and support them. Wants to obtain a responsible and challenging position with a progressive company where my work experience will have valuable application and utilization of my opportunity for advancement.
Summary
Age
27
Birthdate
September 2, 1996
Graduated From
Lyceum of the Philippines University, Manila
Gender
Male
Nationality
Filipino
Skills
Customer Service
Expert in providing customer support. Maximizing resources, empathetic and dedicated to customer satisfaction.
Communication Skill
Fluent in writing and speaking English language
Typing Skill
65-70 WPM Typing Speed
Team Management
Identifying associate opportunities, formulating efficient/strategical action plans, operating associate coaching
Establishing a healthy relationships with associates
Interpersonal Skills
Responsibility, Flexibility, Leadership, Teamwork, Dependability, Patience, Active Listening and Motivation
Work Ethics
Professionalism
Posses high level of integrity, exceptional listening and time management skills
Data Entry
Attention to detail. Committed to preserving data accuracy.
Expense Reporting
Record the merchant name, date and amount of expenses, then consolidate them to a report and submit them for report approval or reimbursement.
Composer / Song Writer
A composer of Rap and R&B music
Rap Battle Emcee
English and Filipino Conference
Education
- LLyceum of the Philippines University Manila
Work Experience
- CConcentrix , Amazon Seller Services
- CConcentrix, Amazon Seller Support
- TTELUS
- IIntouch CX