Summary

Customer Experience Officer with a strong background in Economics and hands-on experience in banking operations, financial data management, and customer support. Experienced in account operations, financial record maintenance, and banking systems including T24 and IFMS. Adept at analyzing financial data, resolving customer issues, and supporting efficient banking processes. Known for strong attention to detail, analytical thinking, and delivering high-quality customer service in dynamic environments.

Skills

  • Project Management

    Strong decision maker

    Complex problem solver

    Quick learner

    Innovative

    Service-focused

Education

  • Lacolombiere - Primary school
  • Lacolombiere - High-School
  • UR College of Business and Economics - Econimcs
  • UR College of Business and Economics - Business

Work Experience

  • Rwanda Development Board (RDB)
  • Mifotra
  • Hotel Tech
  • Translator Freelancing
  • NCBA Bank
  • NSBA Bank

CV Summary

6
Companies
3
Languages