Dynamic and results-driven professional with a solid foundation in hospitality operations and a strong academic background, holding a Master’s degree in International Business Management. Experienced across both service and retail sectors, combining hands-on expertise as a Barista and Head Supervisor with impactful sales and marketing contributions at Yashika Jewels.
Skilled in team leadership, rota planning, front-of-house coordination, and cash handling, with a consistent record of upholding high standards in customer service, hygiene, and food safety. At Yashika Jewels, successfully led marketing initiatives, enhanced customer engagement, and contributed to increased footfall and revenue through targeted promotions and brand development.
Recognised for a strategic mindset, adaptability, and commitment to continuous improvement. Passionate about delivering outstanding customer experiences while aligning daily operations with long-term business objectives. Seeking to contribute this unique blend of operational expertise and business acumen to a forward-thinking organisation.