Dynamic and results-driven professional with a unique combination of hands-on experience in café operations and advanced academic training in international business. Experience as a Barista and Head Supervisor, I bring strong expertise in coffee preparation, team supervision, rota management, daily cash handling, and front-of-house coordination. Adept at maintaining high standards in food safety, hygiene, and customer service, while fostering a positive and efficient team environment.
Holding a Master’s degree in International Business Management, I offer a strategic perspective on business operations, leadership, and customer engagement. This blend of practical industry experience and academic knowledge enables me to effectively manage day-to-day operations while contributing to long-term business growth and customer satisfaction. Committed to excellence, continuous improvement, and making a meaningful impact within a fast-paced service environment.