- A highly accomplished Certified Service Center Manager with over 22 years of leadership in the automotive aftersales sector.
- Expert in managing high-volume, multi-brand operations for General Motors (Chevrolet), Opel, MG, and Peugeot.
- Proven track record in monitoring financial, operational, and staffing resources to exceed sales targets and enhance CSI (Customer Service Index).
- Power user of SAP DMS with a high degree of adaptability to master new platforms like Kerridge (Autoline) or Oracle to ensure operational continuity.
Summary
Years of Experience
22 years
Residence
Tanta, Egypt
Graduation Year
2000
Age
46
Title
Certified Service Center Manager
Marital Status
Not specified
Birth Date
1977
Graduated From
Mansoura University
Nationality
Egypt
Skills
DMS Mastery
Expert in SAP (Automotive)
Highly adaptable to Kerridge/Autoline workflows
Management
Budget and Project Planning
P&L Accountability
Team Leadership
Technical
Advanced Diagnostics
Hybrid/EV Readiness
Workshop Capacity Planning
Education
- MMansoura University - Automotive & Power Mechanical Engineering
Work Experience
- AAl Mansour Automotive Co. (Chevrolet, Opel, MG, Peugeot)
- AAl Mansour Automotive Co. (Chevrolet & Opel)
- TTextiles Factory & Komatsu Heavy Equipment
CV Summary
3
Companies
2
Languages