Mohamed Fathy El Bialy

Results-driven and customer-focused professional with over 6 years of experience in telecommunications, customer service, and team leadership. Proven track record of leading high-performing teams, improving customer experience, and optimizing CRM monitoring processes. Adept at analyzing performance metrics, identifying improvement areas, and implementing strategic solutions to enhance operational efficiency. Known for strong communication skills, decision-making abilities, and a proactive approach to problem-solving in fast-paced environments.