Multifaceted Hospitality Professional with 5 years of experience across Front Office, Room Service, and Administrative roles. Proven expertise in guest relations at Eagle Hotel and Hodeidah Inn, supported by a strong foundation in logistics and data management from the NGO sector. Adept at managing high-volume communications and delivering exceptional service in fast-paced environments.
Monther Mohammed Abdullah Al-masaabi
Receptionist
Summary
Skills
● Customer Service & Hospitality: Welcoming and assisting guests, managing front desk operations, handling reservations, delivering room service, ensuring guest satisfaction.
● Administrative & Clerical: Scheduling appointments, managing meetings and conference rooms, preparing documents, handling phone calls and emails, organizing logistics for events and training.
● Data Management & IT: Accurate data entry, maintaining records and databases, using Microsoft Office (Word, Excel, PowerPoint), basic IT skills (TAG-DIT diploma).
● Communication & Interpersonal: Strong verbal and written communication, coordinating with staff and teams, professional interaction with clients and visitors.
● Organization & Professionalism: Attention to detail, maintaining confidentiality, multitasking, working efficiently under pressure.
Education
- AAl-Hawrash School
Work Experience
- AArab Human Rights Foundation
- AArab Human Rights Foundation
- HHODEIDAH INN HOTEL
- EEAGLE HOTEL
CV Summary
2
Courses
4
Companies
2
Languages