Accomplished telesales and customer retention specialist with a solid history of exceeding performance metrics. Expert in handling customer objections and crafting personalized solutions that drive satisfaction and loyalty, resulting in a 20% boost in retention rates. Strong analytical skills enable data-driven decision-making for impactful sales strategies. Ready to apply my expertise to maximize customer engagement and revenue growth.
Summary
Age
26/4/1996
Gender
Female
Nationality
Egyptian
Graduated From
Economics - Bachelor of Business Administration (BBA) Helwan University Faculty of Commerce (English Section) – Economics Department 2016 - 2020 Cairo, Egypt
Residence
Maadi
Years of Experience
Versatile professional with over 3 years of experience in customer service, sales, and accounting, known for building strong client relationships and consistently achieving company goals. Skilled at e
Skills
Team Collaboration
Problem Solving
Active Listening
Customer Loyalty Programs
Data Analysis
Customer Relationship Management
Customer Retention
Objection Handling
Sales Strategies
Education
- RRed Crescent Language School - General Secondary Certificate
- HHelwan University Faculty of Commerce (English Section) – Economics Department - Economics - Bachelor of Business Administration (BBA)
Work Experience
- AArabco for Import & Export
- EEgyptian Commercial Registry
- OOSN – Orbit Showtime Network
CV Summary
1
Projects
3
Companies
3
Languages