Summary

Accomplished telesales and customer retention specialist with a solid history of exceeding performance metrics. Expert in handling customer objections and crafting personalized solutions that drive satisfaction and loyalty, resulting in a 20% boost in retention rates. Strong analytical skills enable data-driven decision-making for impactful sales strategies. Ready to apply my expertise to maximize customer engagement and revenue growth.

Age

26/4/1996

Gender

Female

Nationality

Egyptian

Graduated From

Economics - Bachelor of Business Administration (BBA) Helwan University Faculty of Commerce (English Section) – Economics Department 2016 - 2020 Cairo, Egypt

Residence

Maadi

Years of Experience

Versatile professional with over 3 years of experience in customer service, sales, and accounting, known for building strong client relationships and consistently achieving company goals. Skilled at e

Skills

  • Team Collaboration

    Problem Solving

    Active Listening

    Customer Loyalty Programs

    Data Analysis

    Customer Relationship Management

    Customer Retention

    Objection Handling

    Sales Strategies

Education

  • Red Crescent Language School - General Secondary Certificate
  • Helwan University Faculty of Commerce (English Section) – Economics Department - Economics - Bachelor of Business Administration (BBA)

Work Experience

  • Arabco for Import & Export
  • Egyptian Commercial Registry
  • OSN – Orbit Showtime Network

CV Summary

1
Projects
3
Companies
3
Languages