Experienced IT Technical Support professional with a proven track record of diagnosing and resolving complex hardware and software issues. Highly adept at providing timely and effective technical assistance to end-users, improving system uptime, and enhancing overall IT infrastructure. Committed to delivering exceptional customer service and optimizing operational efficiency.
Summary
Residence
Zagazig-Sharkia
Years of Experience
Fresh graduated
Graduation Year
2023
Age
23
Military status
I finished my military service
Birthdate
1/7/2001
Graduated From
faculty of computer and information science zagazig university
Nationality
Egyptian
Gender
Male
Skills
soft skills
I have good at communication
I have good at problem solving
I have good at multi-asking
I am patient ,calm ,easygoing ,clear person and understand person
Hard skills
I can follow up technical support complaints
I Install devices and systems such as cameras and computers.
I try to Find faults and how to solve them
I train new users how to work systems
Education
- ffaculty of computer and information science zagazig university - information technology
Work Experience
- DDelta El-Nile on new salhia city sharkia
CV Summary
1
Projects
1
Companies
2
Languages