Experienced and results-oriented professional with a strong background in customer service and account management across logistics, delivery express, telecommunications, and the HORECA industry. Skilled in building and maintaining client relationships, resolving complex issues, and ensuring efficient service delivery. Demonstrated ability to enhance operational efficiency, drive customer satisfaction, and contribute to business growth. Strong communicator with excellent problem-solving and organizational skills, thriving in fast-paced and dynamic environments.
About
Birthdate
8th of October 1992
Nationality
Egyptian
Gender
Female
Marital status
single
Skills
personal skills
Good communication written and oral skills
Problem solver
Effective interpersonal skills
Excellent conceptual and analytical skills
Computer skills
MS Office ( Word , Excel, Power point)
Using different ERP and CRM interfaces
Education
- FFaculty of Arts Ain shams University - Psychology
- TTanta University - psychology
Work Experience
- cceramica cleopatra group
- KKenzz e-commerce platform
- MMilezmore for shipping and logistics (FMCG) and express
- FFetchr For shipping and logistics
- FFetchr for shipping and logistics
- FFetchr For shipping and logistics Call center
- FFetchr For shipping and logistics
- VVodafone Retail
- CCaareem
- VVodafone UK
CV Summary
4
Courses
10
Companies
3
Languages