About

I have over 9 years of experience in customer service management face-to-face and through call centers, Logistics freight forwarding warehousing and FMCG, CRM, CX, and operation management and I am currently looking for a new role that matches with my qualification

Birthdate

8th of October 1992

Nationality

Egyptian

Gender

Female

Skills

  • personal skills

    Good communication written and oral skills

    Problem solver

    Effective interpersonal skills

    Excellent conceptual and analytical skills

  • Computer skills

    MS Office ( Word , Excel, Power point)

    Using different ERP and CRM interfaces

Education

  • Faculty of Arts Ain shams University - Psychology
  • Tanta University - psychology

Work Experience

  • Techroute66 LTD. Automotive
  • Kenzz e-commerce platform
  • Opex for shipping and logistics (FMCG and LAST MILE)
  • Milezmore for shipping and logistics (FMCG)
  • Fetchr For shipping and logistics
  • Fetchr for shipping and logistics
  • Fetchr For shipping and logistics Call center
  • Fetchr For shipping and logistics
  • AIESEC
  • Vodafone Retail
  • Caareem
  • Vodafone UK

CV Summary

4
Courses
12
Companies
3
Languages