- Call Centre Agent with 5 years experience in the Marketing and Sales industry. Deals with vulnerable customers and complaints in a customer driven and flexible manner. Can handle a fast paced environment and ensures information complies with data protection and disclosure requirements.
- Empathetic Call Centre Agent with experience interacting with customers regarding questions and concerns, following company procedures on how to respond with the business' interests at heart. Effective at administration, logging details of 600 calls on a daily basis. Identifies customer needs by asking questions as per company protocol.
Mohamed Mamdouh Mahmoud Hafez
Sales Representative
Summary
Years of Experience
5 years
Graduation Year
2021
Birthdate
28/7/1995
Skills
Administration
Active listening Solid verbal communication
Solid verbal communication
Flexible
Problem-solving
Effective communication skills
Time management
CRM systems
Education
- AArab Academy For Science And Technology - Logistics- Supply chain Management
Work Experience
- CContact Center Source
CV Summary
1
Companies
3
Languages